115 North Calderwood
P.O. Box 9388
Alcoa, Tennessee 37701
Telephone: (423) 983-7000
Fax: (423) 982-0690
Employees: 17,000 full-time
Sales: $1.89 billion (1997)
Stock Exchanges: NASDAQ
SICs: 5311 Department Stores
"Our company will provide opportunities for its associates and will create value for its shareholders through the exceptional operation of retail enterprises. Our stores will feature outstanding assortments of premier merchandise and will delight our guests with superior and personalized customer service. Our associates will follow the highest level of ethical standards in conducting our business affairs."
Under the dynamic leadership of R. Brad Martin, Proffitt's, Inc. grew from five stores in eastern Tennessee in 1984 to a 175-store chain in 24 states in early 1997, with annual revenues of nearly $2 billion. Proffitt's primarily offered moderate- to better-brand-name fashion apparel, accessories, cosmetics, and decorative home furnishings. Most of its stores were in shopping malls in the Southeast and Midwest. Each of its five divisions had its own merchandising, marketing, and store-operations team.
Under the Proffitt Family, 1919-1984
Proffitt's was founded in 1919 by David W. Proffitt. It was a department store in Maryville, Tennessee (near Knoxville) selling everything from clothing and bedding to furniture and farm implements. Evidently no place for sophisticates, it attracted customers to anniversary sales during the 1920s and 1930s by hurling live poultry from its second floor windows. Another Proffitt's was later opened in Athens, Tennessee. D.W.'s son Harwell took charge of Proffitt's in 1958. He closed the Maryville store in 1962, moving to a strip shopping center his family had developed a mile away in suburban Alcoa. "My father thought that was awful," he told a (Norfolk) Virginian-Pilot reporter in 1993. "Then, after we doubled our sales, he thought it was just great."
Proffitt's opened a store in Knoxville's first mall in 1972 and a store in Oak Ridge two years later. In 1984, when a fifth store opened in another Knoxville mall, D.W.'s heirs, including another son and daughter, began looking for a buyer who would keep the family on as managers. They found their man in Brad Martin, who, at the age of 21, became in 1972 the youngest state legislator in Tennessee history. While serving in the state assembly for ten years he earned two degrees, pieced together deals to build shopping centers in three states, and became a venture capitalist. Martin and his partners bought Proffitt's in October 1984 for $14 million. At this time the company had annual sales of about $40 million.
First Expansion Moves, 1987-1993
After Martin pulled out of a planned race for governor in 1986, he began to take a more active role in his investment. He succeeded Harwell Proffitt as chairman of the company in 1987 and Harwell's son, Fred, as chief executive officer in 1989. Proffitt's went public in 1987, offering 28 percent of its common stock at $8 a share. The company had record net sales of $43.5 million and net income of $1.4 million in fiscal 1987 (the year ended January 31, 1987) but also had a long-term debt of $18.4 million.
The $8 million or so raised by public subscription enabled Proffitt's to buy the Loveman's, Inc. five-unit chain, based in nearby Chattanooga, in 1988 for $9.3 million in cash and notes. Proffitt's thereby doubled in size overnight but also assumed Loveman's considerable debt, weakening earnings in 1989 and 1990. During 1990 Proffitt's also opened stores in Chattanooga and Asheville, North Carolina, but closed an unprofitable store in Chattanooga.
By selling more stock at $12 a share in 1992, Martin raised an added $29 million. He then bought eight stores from Hess Department Stores Inc.--seven in eastern Tennessee and the eighth in Bristol, Virginia. In April 1993 Proffitt's bought eight more stores from Hess--five in the Hampton Roads area of Virginia, two in Kentucky, and one in Georgia--for $7.4 million, selling more stock to finance the purchase and to pay for store renovations. Two months later Proffitt's bought two more Hess stores in Richmond, Virginia, for about $1.6 million.
This acquisition proved to be one of Martin's few mistakes because Hess's unprofitable stores cut into company income. Revenues rose from $128 million in fiscal 1993 to $201 million in fiscal 1994, but net income dropped from $6.7 million to $5.7 million. In December 1996 Dillard Department Stores agreed to buy the Hampton Roads and Richmond stores for an undisclosed sum, and Proffitt's took a $2 million aftertax charge on the sale.
McRae's Acquisition, 1994
Martin's next move was bolder. In March 1994 he purchased McRae's, Inc., a retailer about twice Proffitt's size, for $176 million in cash and $32 million in notes. Founded in 1902 by Samuel P. McRae in Jackson, Mississippi as a dry goods store, McRae's was a privately held chain with 28 stores (compared with Proffitt's 25) in Mississippi, Alabama, Louisiana, and Florida with $419 million in sales in 1993. It was strong in home furnishings, men's apparel, and cosmetics. Thirteen of its 14 Alabama stores had been purchased from Pizitz, Inc. in 1987. In acquiring McRae's, Proffitt's assumed about $109 million in long-term debt and other financing and also paid $18 million to purchase four regional mall stores owned by McRae family partnerships. The McRae's stores retained their name and operated as a subsidiary.
Despite the high price Proffitt's paid, investor reaction was favorable. McRae's was regarded as one of the most successful family-owned businesses in the United States, its sales having grown from only $1 million in 1955 to $10 million in 1970. Just months before the sale, Richard McRae, Jr., president and chief executive officer, told Daily News Record, "Our debt-to-equity ratio is the lowest it's been since the early 1970s, yet all of our growth has been from internal financing. We are sound. No one has ever lost a dollar by selling McRae's. ... In fact, we have a higher Dun & Bradstreet rating than any of our competitors."
Younkers Acquisition, 1996
With the acquisition of McRae's, Proffitt's revenues swelled to $617 million in fiscal 1995, and its net income grew to $16.1 million. In April 1995 Proffitt's acquired a majority interest in Parks-Belk Co., owner and operator of four Tennessee department stores. But this transaction paled in relation to Proffitt's purchase, in February 1996, of Younkers, Inc., a midwest 53-store chain with annual sales slightly larger than Proffitt's own.
Based in Des Moines, Iowa, Younkers had a history even longer than Proffitt's or McRae's, dating back to 1856. Acquired by Equitable of Iowa in 1979, it became an independent company again in 1992 but soon found itself the object of a takeover bid by Carson, Pirie Scott & Co. Younkers' management turned down Carson's offer of about $163 million for the company but succumbed to Proffitt's bid of $216 million. Like McRae's, Younkers continued to operate under its own name as both a division and a subsidiary of Proffitt's. Counting Younkers, Proffitt's revenues for fiscal 1996 surpassed $1.3 billion. Younkers was described by Martin as a "fashion-driven" business. Proffitt's converted its shoe departments from leased to in-house, and Martin said there were opportunities for the chain to grow in cosmetics and accessories.
Parisian Acquisition, 1996
Hardly had Martin completed the Younkers acquisition when he purchased Parisian, Inc., a 38-store chain in the Southeast and Midwest with annual sales of $675 million, for $110 million in cash, $100 million in stock, and assumption of $243 million in debt. Well regarded for quality and customer service, Parisian began as a Birmingham, Alabama fabric store in 1887. It was acquired by the Hess and Hollner families in 1920. Until 1963 Parisian was a single store, but over the next 14 years it built a network of a half-dozen stores, all in Alabama.
Parisian sold stock to the public for the first time in 1983. It was acquired in a leveraged buyout by Australia-based Hooker Corp. in 1988, but after Hooker filed for bankruptcy the following year, Birmingham's Hess and Abroms families bought it back, with investment from Lehman Merchant Bank Partners. The new owners opened stores in Atlanta, Indianapolis, Cincinnati, suburban Detroit, Nashville, and Orlando. Because of the large debts inherited from Hooker and disappointing 1994 results, Standard & Poor's placed $125 million in notes issued by the company on its CreditWatch. The company lost $5.5 million in 1994 but returned to profitability the next year, earning $8.8 million.
Like Younkers and McRae's, Parisian became a division and subsidiary of Proffitt's, but its corporate offices were moved to Jackson. Martin indicated that Parisian would be the company's upscale division and that home furnishings might be added to what had been almost purely an apparel chain. Interviewed by WWD in 1997, he said, "We see it as the premier specialty store, with many resources that aren't in traditional department stores." Parisian President and Chief Executive Officer Donald Hess remained president and joined Proffitt's board of directors.
Herberger's Acquisition in 1996-1997
Proffitt's topped off 1996 by agreeing, in November, to acquire G.R. Herberger's for $153 million. Based in St. Cloud, Minnesota, Herberger's was a chain of 40 department stores in ten midwest and western states that became Proffitt's fifth division. Strong in women's, children's, and moderately priced men's apparel, Herberger's was scheduled to develop lines in shoes and cosmetics. Martin indicated that it would focus on branded businesses, adding name brands such as Nautica, Ralph Lauren, and Tommy Hilfiger.
Founded in 1927, the chain was sold by the Herberger family in 1972, a year in which it consisted of 11 department stores and six fabric stores with $17 million in sales. In subsequent years it made a transition from downtown locations to anchor tenant in regional malls. In 1993, when the company had sales of $265 million and income of $5.5 million, it was about 55 percent owned by an employee stock option plan. About 450 employees, including officers and directors, owned the rest of the stock. Herberger's had revenues of $327 million in 1995. The acquisition was ratified as Proffitt's ended its 1997 fiscal year in early February 1997.
Status in 1997 and Future Plans
Because of its acquisitions Proffitt's in fiscal 1996 more than doubled its revenues. The company lost $6.4 million after special charges of $31.4 million, including merger, restructuring, and integration costs of $20.8 million. During fiscal 1997 Proffitt's had net income of $37.4 million on sales of $1.89 billion. Its long-term debt was $510.8 million in November 1996.
As fiscal 1997 ended on February 3 of the calendar year, Proffitt's had 19 stores in its Proffitt's division (12 in Tennessee), 29 in the McRae's division (14 in Alabama and 12 in Mississippi), 48 in the Younkers division (18 in Iowa and 17 in Wisconsin), 40 in the Parisian division (15 in Alabama), and 39 in the Herberger's division (14 in Minnesota). A Proffitt's Merchandising Group had recently been formed to coordinate merchandising planning and execution, as well as visual, marketing, and advertising activities between the merchandising divisions. Certain departments in Proffitt's stores were being leased to independent companies and included fine jewelry, beauty salon, and maternity departments. During fiscal 1997 women's apparel was the leading sales category in all five Proffitt's divisions. Men's apparel ranked second in all but the Proffitt's division, where it trailed cosmetics. The other categories, in order of overall sales, were home furnishings, cosmetics, children's apparel, accessories, shoes, and lingerie.
The distribution facility serving the Proffitt's division was located in the metropolitan Knoxville area. McRae's distribution center was in Jackson, Parisian's was in Birmingham, and Herberger's was in St. Cloud. Younkers was being served by two facilities: Ankeny, Iowa, for its southern stores and Green Bay, Wisconsin, for its northern stores.
Interviewed for Chain Store Age in 1996, Martin indicated that he had his mind on further growth. "We will look for acquisitions," he said. "Between 1997 and 1999 we will add 15 to 20 stores, with some new-unit construction and the acquisition of some buildings that fit better in our corporate family than in another corporate family." In a 1997 DNR interview Martin said the major factor in considering an acquisition target was "great real estate." He projected 16 to 24 company new stores by 2000, with an increase in private-brand sales from about six to 12 percent of the total by 2000. These brands would include RBM, a men's furnishings line bearing the owner's initials.
Principal Subsidiaries: G.R. Herberger's, Inc.; McRae's, Inc.; McRae's of Alabama, Inc.; McRae's Stores Partnership, G.P.; Parisian, Inc.; Proffitt's Credit Corporation; Younkers Credit Corporation.
Principal Divisions: Herberger's; McRae's; Parisian; Proffitt's; Proffitt's Merchandising Group; Younkers.
"Accord Is Signed To Acquire Herberger's for $153 Million," Wall Street Journal, November 11, 1996, p. B4.
Barr, Elizabeth, "Proffitt's Signs Agreement To Buy Loveman's," Daily News Record, March 10, 1988, p. 11.
Diel, Stan, "Chain Buys Parisian," Birmingham News, July 9, 1996, pp. 1A-2A.
Dinsmore, Christopher, "Brad Martin: Pushing Proffitt's to the Max," Virginian-Pilot, June 13, 1993, Bus. Sec.
Hazel, Debra, "Man with a Mission," Chain Store Age, August 1996, pp. 41-43.
Hierlmaier, Christine, "Herberger's Legacy Lives, Thanks to CEO," St. Cloud Times, January 30, 1997, p. C6 and continuation.
Lawson, Skippy, "Keeping It Friendly," Women's Wear Daily, March 26, 1991, pp. 6-7.
Lee, Georgia, "Dillard's To Acquire 7 Proffitt's," WWD, December 16, 1996, pp. 2-3.
------, "Proffitt's Power Play," WWD, February 3, 1997, pp. 8-9.
Lloyd, Brenda, "McRae's Plans To Acquire Pizitz," Daily News Record, December 11, 1986, p. 2.
Palmieri, Jean E., "Men's Wear a Bigger Part of McRae's Overall Sales," DNR, September 15, 1993, p. 3.
------, "Proffitt's Takes Unorthodox Road to Bigger Profits," DNR, February 17, 1997, pp. 24, 26, 48-50.
"Proffitt's To Acquire 8 Units in Tenn., Va. from Hess's," WWD, October 27, 1992, p. 12.
Strom, Stephanie, "Proffitt's Department Stores To Buy McRae's Retail Chain," New York Times, March 4, 1994, p. D4.
Underwood, Jerry, "'Class Retailer' Built on 'Good Name, Reputation,"' Birmingham News, July 9, 1996, pp. 1A-2A.
Wieffering, Eric J., "The Wealthiest Minnesotans," Corporate Report Minnesota, August 1994, p. 34 and continuation.
Williams, Roy, "Parisian Looks on Bright Side," Birmingham News, January 22, 1995, p. D1.
Zissu, Alexandra, "Proffitt's Sees Payoff on Money Spent," WWD, February 19, 1997, p. 30.
Source: International Directory of Company Histories, Vol. 19. St. James Press, 1998.